Skip Navigation Download Acrobat Reader 5.0 or higher to view PDF files.

Coronavirus - A Message to Our Community

Lobbies Are Now Open - May 4
Our lobbies are OPEN. We strive to maintain a SAFE environment for both our customers and our team members. Lobbies hours are posted on our locations page. To promote physical distancing, we will be limiting the number of people in the lobbies at any one time, Therefore, we ask that if your banking needs require that you meet with a banker in person, that you make an appointment by calling your branch at the number listed below. Often times we can assist you over the phone OR prepare for your arrival, minimizing the length of time required to complete your business in person.
Continue to Use Alternative Banking Channels When Possible
Branch Phone Numbers
Main Office - 406-585-3800 South 19th - 406-585-3900
Cottonwood Office - 406-556-6100 Four Corners - 406-582-1500
Belgrade - 406-388-3700 Three Forks - 406-285-3291
Big Sky - 406-995-2321 West Yellowstone - 406-646-7646

Business Hours & Health Guidelines

Beginning Monday, May 4, we will once again be opening our lobbies to the public. The bank will be operating our regular hours at our lobby and drive-thru locations. During this time, we will be practicing appropriate Social Distancing guidelines for the safety of our community as well as our staff. The team at First Security Bank is looking forward to serving you with your banking needs now and in the future!

If you are worried about the Coronavirus (COVID-19), please be reassured that we are following the health and safety guidance as prescribed by the Centers for Disease Control and Prevention (CDC), as well as the state and local public health departments. Here are the steps we are taking:

Keeping People Safe
  • Our employees are trained on health and safety standards.
  • Our employees practice healthy hygiene habits.
  • Our employees may wear masks if they choose.
  • Our employees greet you with a smile rather than a handshake.
  • We provide hand sanitizer for our customers and employees.
  • We have added social distancing indicators to promote social distancing while waiting for the teller line.
  • We have added Plexiglas barriers on the teller line and at the desks.
Securing a Healthy Environment
  • We are deep cleaning and constantly disinfecting our branch/business, especially high-touch areas.
  • We are taking measures to avoid crowding.
  • We encourage customers to take their pen with them when they use them. “Use a pen, keep it!”
  • We encourage customers to use online services.
  • We encourage customers to use our drive-up if they are sick.
  • We offer appointments in a sanitized office upon request.
  • We have adjusted our ventilation system for maximum airflow.
Creating a Flexible Workplace
  • We have limited business travel.
  • We are using videoconferencing for meetings and events when possible.
  • We are accommodating employees who become sick or have a sick family member.
  • We have rearranged our office space to allow a 6’ distance between employees.
  • We have employees working from home to free up office space.
  • Our employees practice social distancing by not congregating in work rooms, copy rooms or break rooms.
  • Our employees are encouraged/required to stay home if they are sick.
  • Our employees are asked to check themselves for symptoms of COVID-19 (i.e., fever, cough or shortness of breath) before coming to work.
  • Our employees are asked to stay home if they are experiencing any COVID-like symptoms (i.e., fever, cough or shortness of breath).

Thank You

We want to thank you for adapting as we transitioned from lobby to drive-up services, and to provide you with an update.  Our drive-up facilities remain fully staffed and ready to handle teller transactions and much more.  Our Operations team is also ready to answer questions about your accounts and our online banking services.

Our lending teams are busy creating special solutions tailored for you and your business – no matter how big or small - to help you weather-through these economic challenges. 

At First Security Bank, our team recognizes the importance of providing essential financial services for you, your family, and to your business – today, and in the months to come.

Give us a call today at 585-3800 to discuss any financial needs or questions you have.

We're Here to Help

We understand that this can be a stressful and anxious time and we’re here to help. If you have become financially impacted by coronavirus and need support, please contact us so we can work on a solution tailored to your particular situation. Reach out directly by calling 406-585-3800 Monday through Friday from 8 AM to 5 PM.

If you own a small business, our commercial lenders are here to help you navigate disaster relief options that are potentially available to you through the bank and the U.S. Small Business Administration.

Lobby Phone Numbers for Appointments

Main Office - 406-585-3800 South 19th - 406-585-3900
Cottonwood Office - 406-556-6100 Four Corners - 406-582-1500
Belgrade - 406-388-3700 Three Forks - 406-285-3291
Big Sky - 406-995-2321 West Yellowstone - 406-646-7646

Fraud Prevention

Scammers look for opportunities to take advantage of the vulnerable, especially during times of emergencies or natural disasters. Be cautious of emails, texts, or social media posts that may be selling fake products or information about emerging coronavirus cases. Be vigilant and always call first before doing anything with your funds. And remember, First Security bank will never contact you to provide or verify your full Social Security or account numbers.

For more information please use the following links:

Internet and Cyber Scams

Press Release from the FDIC

FCC Warnings and Tips

U.S. Attorney (Montana District) Reporting


Restricted Access to Branches - March 19, 2020

First Security Bank puts the health and safety of our customers, employees, and community above all else. Our thoughts are with everyone affected by coronavirus (COVID-19) and we are committed to responding to customer needs. Understanding that our branches are public spaces that can oftentimes be very busy, First Security Bank is temporarily restricting access the lobbies at all branch locations.

“During these uncertain times, our concern at First Security Bank is for the well-being of our employees, customers, and the communities we serve,”
 -Jim Ness, First Security Bank president.

Positive cases of the coronavirus (COVID-19) have been reported in the community. In light of this development, we wish to act in the best interest of everyone’s well-being and help reduce the spread of the disease in any way possible. For these reasons, the following steps are being taken, effective at noon, Thursday, March 19:
  • All Branch lobbies will be closed to the public in Belgrade, Big Sky, Bozeman, Three Forks, and West Yellowstone.
  • All drive-thru, walk up windows, ATMs, and night deposit facilities will remain open for normal banking hours.

Our loan officers, e-banking staff and account specialists will be available by phone to answer any questions or set appointments. Contact us with any questions at 1.800.555.3800
 
During this time, we encourage customers to use our drive-thru services and to take advantage of our online, mobile app, and telephone banking platforms for day to day banking transactions. These services allow customers to view transactions, check account balances, transfer money, deposit checks, and make payments.

First Security Bank will continue to closely monitor the situation and evaluate any further actions needed on April 3, 2020. For additional information about COVID-19, please visit www.cdc.gov or your local health department website.

All deposits are federally insured up to $250,000. The FDIC has provided several resources regarding how your money is protected, Coronavirus FAQs, & a helpful deposit insurance estimator tool to determine how your deposits are insured if you have more than one account, account co-signers, etc.

Bozeman, MT – March 16, 2020

First Security Bank puts the health and safety of our customers, employees, and community above all else. Our thoughts are with everyone affected by Coronavirus (COVID-19) and we are committed to responding to customer needs. Understanding our branches are public spaces that can oftentimes be very busy, we would like to share the following information regarding how we plan to continue operating in the safest way possible while serving our customers and the community.

Safety is in the details

We have established a corporate task force that is monitoring and gathering information from the Centers for Disease Control and Prevention (CDC), as well as federal, state, and local health agencies. Employees receive regular updates including health guidelines and recommendations issued by these entities for ensuring a safe work and public environment.

We continue to focus on our daily cleaning routines within all branch facilities, using the recommended disinfectant products on all surfaces including high traffic areas. Hand sanitizers are readily available in all public areas and we include both hand sanitizer and anti-bacterial soap in all restrooms. Each restroom is also equipped with proper signage for hand washing/hygiene techniques.

We’re in this together

First Security Bank is committed to making sure our customers have access to their accounts. In the event a local emergency is declared, we have established protocols in place to communicate all of the options available for accessing your accounts.

We understand that this can be a stressful and anxious time and we’re here to help. If a customer has become financially impacted by Coronavirus and needs support, please contact us so we can work on ways to assist. Please reach us directly by calling 406-586-3800 Monday through Friday from 8:00 AM to 5:00 PM.

First Security Bank takes the health and safety of our customers seriously. We will continue to update our customers regarding Coronavirus as long as this is a public health issue.