eStatements are electronic account statements that are delivered through your online account. You receive an email notifying you that your new statement is available.
To enroll, log in to your online account and choose Preferences. Click on Delivery, then choose "electronic statement" as your Delivery Method. Repeat this process for each eStatement you would like to receive.
eStatements How-to Video
- Will my eStatement look the same as my regular paper statement?
- Yes, and it will include images of your cancelled checks and deposit slips.
- How will I know when my statement is ready to be viewed online?
- Every statement cycle, we will send you an email letting you know your statement is ready for viewing through your online account.
- What is .PDF?
- Adobe Portable Document Format (*.pdf) is a standard file format for distributing electronic documents. Adobe PDF files can be viewed, saved, and printed by using Adobe Acrobat Reader 7.0 or higher software.
- What if I don’t have Adobe Acrobat Reader?
- Adobe Acrobat Reader software is available for free on the link provided in the email sent to you.
- How do I save my eStatement?
- Once you have opened your eStatement, you can save it using the small disk icon on the toolbar of your Adobe Acrobat Reader software. Provide a name for the file using a *.pdf extension. Select a name that will help you remember which statement the file contains (e.g. CheckingJanuary2012.pdf).
- How do I print my eStatement?
- Again, by using the Adobe Acrobat Reader toolbar, click the printer icon. You can either print the entire statement or just a particular page.
- What if I enroll but decide I want to change back to paper statements?
- Through your online account Preferences, you can change the statement delivery method. You may also visit a Customer Service Representative at your local branch or send a Secure Message through your online account.
- What if I change my email address?
- For your protection, we must have notification either in writing, via Secure Message in online banking, or in person of your new email address. Another benefit of eStatements is the ease with which you can share your bank statement with your accountant. By saving the file to disk, you can provide information as needed.